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    服務理念

    服務理念

             客戶服務中心是紅光電氣非常重要的部門之一。它的主要工作是:接受客戶綜合業務咨詢,為客戶提供技術支持;受理、協調、處理客戶投訴,解決客戶的疑難問題;主動與客戶溝通、聯系,了解客戶的感受和需求,及時將客戶信息反饋至各相關管理部門和生產企業并妥善處理。
            客戶服務中心下設客戶管理部和技術服務部。客戶管理部主要受理客戶的綜合業務咨詢,技術服務部主要為客戶提供產品售前、售中、售后的技術支持和解決方案。為了使每一位客戶在紅光都能得到滿意的服務,并與公司保持良好的信任關系,我們強調客戶服務的針對性和有效性,并實行了受理負責制,即對客戶的每一個電話、每一個問題負責,使彼此增進感情、加深了解。如果您有任何有關我們產品的問題和需求,或者對我們的服務有任何意見與建議,歡迎您隨時與我們溝通,我們將盡心盡力,竭誠為您服務。您的滿意是我們服務的宗旨,公司與客戶的共同發展是我們執著的追求。
           面對未來,客戶服務中心全體員工將關愛溫暖客戶,用服務鑄造輝煌。

    • 紅光電氣集團有限公司it@hogn.com.cn
    • 官方微信二維碼掃一下,有驚喜
    • 紅光電氣集團有限公司86-577-62057777浙江省樂清市經濟開發區緯十七路 325600
    • 紅光電氣集團有限公司國際貿易部86-577-62058899工作時間:8:00-17:00
    600万彩票

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